29 Apr'24
30 Apr'24
1 room, 2 guests
Hotel Neo+ Kebayoran Jakarta by ASTON
West Java | Mon, 29 Apr - Tue, 30 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹2,231
/ night + ₹422 tax
(152 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
24-hour front desk
Lift/ Elevator
Airport shuttle service
Hotel safe deposit box (not room safe box)
Smoke-free property
Breakfast available
Check-in: After 02:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Gandaria City Mall - 1.4 km / 0.9 mi
Senayan City - 2.8 km / 1.8 mi
Plaza Senayan - 3.2 km / 2 mi
Senayan National Golf Club - 3.3 km / 2.1 mi
Blok M Square - 3.6 km / 2.3 mi
Pondok Indah Mall - 3.8 km / 2.4 mi
FX Sudirman Mall - 3.9 km / 2.4 mi
ASHTA District 8 - 4 km / 2.5 mi
South Jakarta Mayors Office - 4.1 km / 2.5 mi
Pondok Indah Golf and Country Club - 4.3 km / 2.7 mi
Indonesia Stock Exchange - 4.4 km / 2.7 mi
Pacific Place - 4.5 km / 2.8 mi
Kidzania - 4.5 km / 2.8 mi
Gelora Bung Karno Stadium - 4.6 km / 2.9 mi
Balai Sidang Jakarta Convention Center - 5.4 km / 3.4 mi
The nearest airports are:
Halim Perdanakusuma Intl. Airport (HLP) - 15.9 km / 9.9 mi
Soekarno-Hatta Intl. Airport (CGK) - 33.1 km / 20.6 mi
+ ₹422 tax
/ night
₹2,231
10% off
(152 reviews)
5
86
4
40
3
16
2
2
1
8
Location
Rooms
Service
Value
Hygiene
·
Ulumofficial on Nov 20, 2023
It's good your team refund my money asap. But this is more than just "money" and i will explain below. At first i choose you for our stay because i've stay with you many times and mostly reserved under my wife's name and we're satisfied with ur hospitality. But for this time i won't recommend you anymore. I've booking my reservation on your website as you can see all pictures as i attach below, then i paid by mbanking transfer. I knew that i'll be coming late and my wife will arrive first because we're on different place that time, so i sent all transaction detail to her. The thing that made me shocked is REYNALDI, the man who handle my wife said UNPAID RESERVATION! He's checking on system and still say the same! It supposed to email on reservation that you received, showing detail for all information! My wife thought that i haven't pay and she forgot that i've sent to her the detail, so she pay again by Qris. More terrible thing happen and makes me more disappointed that they fail for void, and your staff tell to my wife will refund by transfer FASTEST 14 DAYS! Then i arrive and come to the counter for asking free parking,then i mention my room number, and asking about the problem to MR REYNALDI and ask for refund asap, he just said for the template sentence with un-hospitality face said i must to confirm for the payment first and follow the refund regulation. Where are you when i call you many times? Have you answer my call for payment confirmation? I wait in front of the counter for further follow up because we have rights to get our money back soon and i did as regulation that you make if want stay in connecting room i should book NEO ROOM. During i'm waiting he's tryin' to keep busy with his computer and seems like nothing happen and THERE'S NO ONE IN FRONT OF HIM! Is it a hospitality? I ask "how long that i must wait here?" And he still say the same, I still heard unsatisfied answer by the word of "regulation". A women that i forgot the name (maybe his superior or someone else i dont even want to know) come from backoffice and handover the case. While i'm trying to explain the detail she cut my explaination and said "REGULATION" over again. She blame me and my wife "why i didn't confirm, and why she doesn't show the transaction upon check in, why didn't confirm by whatsapp if they didn't answer my calls", should i? THE RESERVATION DETAIL SHOULD DO! She said not only my reservation come to their email, is it your reason to not check for the details? Or maybe your website need more detail while send reservation email to hotel? That's your bussiness. The guest follow the rule and something happen by you and still blame us as the guest? Final sentences that make me think i will not recommend and never stay here anymore is "kalau boleh tau, kira-kira kendala bapak tidak mau menunggu by transfer apa ya pak?, kita akan proses besok kok" What a good hospitality right? Everyone has their own unpredictable problem dude! Could you think "if" accident happen to me "i lost my stuffs wallet, phone and so on during on the way, and got no money left, can i buy the meals with your regulation in others store?" Think carefully before asking your guest! If i book for 1 room i'm fine if this happen, it's 2 rooms and must to follow your regulation. And if transaction causes by EDC lost signal upon pay at hotel then bank must follow up this case, i have to wait for refund, and i understand and i will follow the regulation! But this case causes by you! You may blacklist my next reservation, that's fine, you deserve it. But i will never stay here again fyi. We should feel comfort to stay with you but i got unpleasant momen since at the beginning, but your room was good, comfort enough, your room service was so delicious honestly. I hope this case never happen to other guests and you have to keep hotel image "BY ASTON", Aston has the best hospitality service as i know even for under 4stars hotel. Sorry and thank you.
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·
Rmahesa14 on Sep 29, 2023
Good Hotels , staff very friendly, excellent service, room clean & tidy . To much varian breakfast and good taste. Outdoor swimming pool good view and gym good condition Recommended hotels business or traveling
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·
Dara M on Jul 31, 2023
The hotel is located in a very strategic place, not far from public transportation. The staff are friendly and helpful. Good enough for short stay, a lot of street food near by, quite heavy traffic, if you bring a car a bit difficult not enough car park
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·
Ahmad R on Jul 30, 2022
The rooms are very comfortable and clean, the view is great, the employees are friendly, the service is very good, Very good breakfast, clean toilets, guaranteed not to regret checking in at the NEO+ Kebayoran hotel, highly recommended..
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·
knzo2 on Mar 03, 2022
the service is good, the housekeeping staff is friendly, the rooms are clean and fragrant, the view from the room is quite good too... the breakfast is also delicious and the place is spacious suitable for a vacation with family
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
215.0 sq.ft · City view
TV
Adjoining rooms
Shower
Electric kettle
Slippers
+ 7 more
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹422 tax
/ night
₹2,231
10% off
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹586 tax
/ night
₹3,100
10% off
No cost EMI from ₹1,125
₹2,712
+ ₹570 tax
/ night
₹4,520
36% off
Price breakup
1 room x 1 night
₹4,520
Property discount
-₹1,808
Price after discount
₹2,712
+ ₹570 tax
₹2,161
+ ₹216 tax
/ night
₹3,602
38% off
Price breakup
1 room x 1 night
₹3,602
Property discount
-₹1,441
Price after discount
₹2,161
+ ₹216 tax
₹721
+ ₹151 tax
/ night
₹1,360
42% off
Price breakup
1 room x 1 night
₹1,360
Property discount
-₹639
Price after discount
₹721
+ ₹151 tax
3.5/5
How guests rated this hotel
4
Location
3
Rooms
4
Service
₹3,256
+ ₹699 tax
/ night
₹3,431
4% off
Price breakup
1 room x 1 night
₹3,431
Property discount
-₹175
Price after discount
₹3,256
+ ₹699 tax